If you are experiencing any issues whilst using the SiteBuilder editor, we recommend trying the following steps:
- Clear your browsers Cache and cookies, ensuring that you clear Everything. Restart your browser and log into your SiteBuilder account and try again.
- Try using an alternative browser to open your SiteBuilder account. (We recommend Google Chrome)
- Try using a different computer to access your SiteBuilder account and potentially using a different network to connect to the internet.
If you are still experiencing problems, please contact support with the following information:
- Your SiteBuilder username and website URL
- What Browser are you using, which browsers you have tried
- A description of the problem you are experiencing (Please provide screenshots if possible)