Your online store will support PayPal Standard, express checkout, advanced, payflow link and payment pro solutions.


Note: If you have sales related questions about setting up new PayPal service and would like to speak directly to a PayPal Product Specialist, call (1) 877-455-1481. If you have customer service related questions regarding an existing PayPal account and would like to speak directly to a PayPal Customer Service agent, call (1) 888-221-1161.


Once you have navigated to your store dashboard, you will need to go to Setting:

  • Go to System settings → Payment page.
  • Find PayPal payment method.
  • Click "Account details" link in the Payment Processor column. A popup window will appear.
  • Insert your PayPal account's email address. Save the changes.
  • Enable this payment method and save the changes once again.

2. PayPal backend

  • Log in to your PayPal account.
  • Proceed to My account → Profile → My selling tools
  • Find Instant Payment Notifications in the settings link and click "Update". Click "Choose IPN Settings" button and select Receive IPN messages (Enabled) option. Type in the following URL in "Notification URL" field: http://app.ecwid.com/paypalstandard/STOREID where STOREID is your actual Store ID. For example:http://app.ecwid.com/paypalstandard/1003. Save the changes.
  • Also we highly recommend to enable the "Auto Return" option*. You can find it on Profile → My selling tools → Website Payment Preferences page. Ecwid sends the necessary value of the Return URL in each request to PayPal.
  • Set up encoding preferences. Open Profile → My selling tools → PayPal button language encoding" page. Press the More Options button. Then set Encoding to UTF-8, and Do you want to use the same encoding for data sent from PayPal to you (e.g., IPN, downloadable logs, emails)? to Yes. Save the changes.
  • If you have Premier or Business PayPal account, go to Profile → My selling tools → Shipping Calculations and click Update. Then select the checkbox next to the shipping method for a specific currency. Click "Edit" button. Set Use the shipping fee in the transaction instead of my calculator's settings to Yes. Click "Save Changes" button. Perform these steps for each shipping method set in your PayPal account. If you don't have any shipping methods on this page, just skip this step.**

Please make sure you followed all the steps described above. Otherwise you may have issues with your PayPal orders.
If you have any questions about PayPal or if any steps are unclear, feel free to contact our support team (support@sitebuilder.com)

All information regarding the set-up of PayPal in your Online store can be found directly on our partners website : http://help.ecwid.com/customer/portal/articles/1161285#standardsetup