Billing

SiteBuilder billing terms
We provide terms options to either be billed on a monthly basis or yearly basis. Both plans are charged automatically on a monthly or yearly basis, un...
Fri, 8 May, 2015 at 10:29 AM
Changing your card details
You can change your payment details in the Account section of the control panel. Simply click Add New Card and enter in the card number and associated addre...
Fri, 8 May, 2015 at 3:07 PM
Viewing invoices
You can view your Invoices in the SiteBuilder control panel. Here you will be able to see all issued invoices, you can view each invoice in more detail by c...
Fri, 8 May, 2015 at 3:23 PM
Receiving a refund
If you have any questions regarding a charge or you would like to request a refund, please contact our billing team. We're keen to help resolve any prob...
Fri, 8 May, 2015 at 3:34 PM
Payment methods we accept
We currently accept payment via credit card, debit card and PayPal. We accept Visa, Mastercard & American Express. All plans are charged automat...
Fri, 8 May, 2015 at 3:38 PM
Payment issues when upgrading
SiteBuilder accepts Visa, MasterCard and American Express credit or debit cards. If your website upgrade payment is not successful, it could have been due t...
Fri, 8 May, 2015 at 3:46 PM
Charge amounts explained
SiteBuilder has two billing terms; monthly billing and annual billing.  We do from time to time receive requests to convert accounts to monthly bill...
Thu, 28 May, 2015 at 9:31 AM